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Frequently Asked Questions (25)

FAQ on account and billing related inquiries.

Technical Support (24)

Information on technical related topics and FAQ

Most Popular Articles

 Can I change the renewal period?

    Absolutely.  Please contact billing department at "billing[@]newmediaexpress.com" for...

 What is the max file size I can upload through cPanel’s File Manager?

There is no limitation set for the maximum file size which you can upload with cPanel's File...

 Why can I only renew for one year when I transferred my domain?

At the time of a transfer, any domain can only be renewed for 1 year. This is the domain...

 Reset Control Panel Password

Note: Only shared hosting (Linux and Windows) are able to enjoy this feature.To reset your cPanel...

 Ad hoc IT Support service

Business Hours - S$100/per hour/per incidentNon-business hours – S$250/ per hour/ per incident...

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